Annotation
The text offers a good level of analytical detail within an accessible style. The text sticks well to its subject, and has good treatment of issues of current and topical interest. A range of practical examples are provided, and the balance of examples seem appropriate, being drawn from all employment sectors, including the public and not-for-profit sectors. The variety and currency of the examples and the case studies is one of the strengths of the text. There are useful cross-references to other parts of the book, and such assistance improves the overall value of a text. The text adds a valuable new dimension in terms of analytical approach and accessible ideas on current issues."
—Andrew Leleux, ClPD Programme Leader, Buckinghamshire Business School
